Shipping

How much is international shipping?

Shipping is based on the weight of your package, your address, and also the speed in which you would like to receive your order (i.e. USPS Priority Mail).

To calculate your shipping for a particular order, add all the items you wish to order in to your shopping cart. By doing this, the weight of your package will automatically be calculated.

When you are done adding all of your items, click on the 'checkout now' link (located in the upper right hand corner of this page) and this will take you to your shopping cart. Click the 'proceed to checkout' button on the shopping cart page and you will be asked to register with us. If you do not want to register, simply click the 'no thanks' button and you will be taken to step 1 of the order process. Enter in all of your information and your shipping rates will display on step 4 of the order process (in the lower left hand corner).

Note: As long as you do not click the 'place order' button, your order will not be placed.

How long does it take for an order to arrive? (inside USA)

Orders that were paid with a credit card or paypal (the quickest way to get your order):
Ship within 48 hours of being placed. Priority mail usually takes 2-5 days to arrive from the day we ship, and Express Mail takes 1-2 days to arrive. UPS Next Day Air orders arrive the next business day (i.e. Next Day Air orders shipped on Friday arrive on Monday). UPS 2nd Day Air orders arrive 2 business days from when they were shipped. UPS 3 Day Select orders arrive in 3 business days and UPS Ground orders can take as many as 5-6 business days to arrive.

Orders that were paid with a money order, cashier's check, or cash (average wait time to receive your order):
Ship within 48 hours after receipt of funds. Priority mail takes 2-5 days to arrive from the day we ship, and Express Mail takes 1-2 days to arrive. UPS Next Day Air orders arrive the next business day (i.e. Next Day Air orders shipped on Friday will arrive on Monday). UPS 2nd Day Air orders arrive 2 business days from when they were shipped. UPS 3 Day Select orders arrive in 3 business days and UPS Ground orders can take as many as 5-6 business days to arrive.

Orders that were paid with a check (the slowest way to receive your order):
Ship 14 days after we deposit your check in to our bank. Due to the bad check writers in this world, we must impose the 14 day time frame for all checks to clear. Our bank is required by the government to notify us no later than 14 days if a check has NOT cleared our bank. Unfortunately, they do not notify us when a check has cleared but only when it hasn't. If you are wanting your order quickly, then please do not pay for your order with a check. It usually takes 3-4 weeks minimum from the day you mail your check to get your order. Priority mail take 2-5 days to arrive from the day we ship, and Express Mail takes 1-2 days to arrive.

UPS Next Day Air orders arrive the next business day (i.e. Next Day Air orders shipped on Friday will arrive on Monday). UPS 2nd Day Air orders arrive 2 business days from when they were shipped. UPS 3 Day Select orders arrive in 3 business days and UPS Ground orders can take as many as 5-6 business days to arrive.

*Please note: If any items you ordered are out of stock your order will be delayed until we restock. The shipping time frames below assume that your entire order is in stock. Wondering if we have a certain item in stock, just e-mail us and ask!

How long does it take for an order to arrive? (outside USA)

International orders that were paid with a credit card or paypal (the quickest way to get your order):
Ship within 48 hours of being placed. United States Postal Service shipping options can take anywhere from 7-30 days to arrive pending no delays in customs. UPS shipping options usually only take 3-7 business days to arrive from the day we ship.

International orders that were paid with a money order, cashier's check, or cash (average wait time to receive your order):
Ship within 48 hours after receipt of funds. United States Postal Service shipping options can take anywhere from 7-30 days to arrive pending no delays in customs. UPS shipping options usually only take 3-7 business days to arrive from the day we ship.

Note: There is a 90 day $500.00 limit for first time international customers paying with a credit card or Paypal.

Does Collector's Cache ship outside the USA?

Yes, we ship all over the world! Please note that your country may charge a custom's duty or tax for importing goods. You are responsible for paying for any custom's duties or taxes that your country may charge you. We do NOT receive any of this money and this is in addition to your total order cost with us. To learn more about this, please call your local customs office.

Note: There is a 90 day $500.00 total limit for first time international customers paying with a credit card or Paypal.

Why do your shipping rates seem so high? Do you have a cheaper shipping method available?

We ship all our orders through the United States Postal Service (USPS) and UPS (United Parcel Service). The cheapest domestic shipping option we offer is 'Priority Mail with delivery confirmation' which starts at $4.30 plus insurance. In regards to speed, tracking capabilities, and other factors we have concluded that these shipping options we offer, while not necessarily the cheapest, are the most efficient.

Do I have to purchase insurance for my order and why?

Every order placed on our website has a mandatory insurance fee added to the order total. All of our orders that we ship are self insured. This means that Collector's Cache accepts the insurance liability for all the packages we ship out. This guarantees that you will receive your order in satisfactory condition no matter what happens during shipping. The insurance fee that is charged is based on the total amount in U.S. dollars of the items ordered. We charge a minimum insurance fee of $0.50 for up to $49.99 worth of product ordered and $0.01 of insurance per $1.00 of product ordered after that rounded up to the nearest penny. For examples on insurance fees, please read below:

$0.50 insurance for order totals $0.01-$49.99
$1.50 insurance for an order total of $150.00
$5.00 insurance for an order total of $500.00
and so on...

For example if your order total was $150.00, you would be charged $1.50 for insurance ($0.50 for the first $0.01 to $49.99 of product ordered and $1.00 for the amount from $50.00 to $150.00). We have instituted this method of self insuring due to the overwhelming problems associated with filing insurance claims with various insurance companies.

How much is shipping?

Shipping is based on the weight of your package, your address, and also as the speed in which you would like to receive your order (i.e. UPS 2nd day air).

To calculate your shipping for a particular order, add all the items you wish to order in to your shopping cart. By doing this, the weight of your package will automatically be calculated.

Next, click on the 'checkout now' link (located in the upper right hand corner of this page) and this will take you to a page that asks you to register. You can either register or click the 'no thanks' button to proceed. Then you will need to fill out the billing and shipping information so our shipping calculator can get the address you are wanting your order shipped to. Finally on step 4, the last page of the order process, you will see the confirmation page and your shipping rates will display at the bottom of the page.

Note: As long as you do not click the 'place order now' button, your order will not be placed.